Hi, I'm Erica Howard

I'm a

Content Writer,Brand Voice Manager,Self-service Champion

Bio

I'm Erica, and I currently reside in Tulsa, Oklahoma. I'm a creative content professional with 9+ years of customer care experience, and 8+ years of experience creating and distributing valuable, relevant, and consistent narratives. These skills enable me to attract and retain a defined audience and drive profitable customer action. My strong research and fact-checking skills aid me in crafting and enforcing brand guidelines while remaining current with trends and best practices. As for my work style, I'm highly capable of working independently and as a part of a team. My end goal is to develop content strategies that align with your organization’s brand identity and marketing objectives.

Services

Blog Writing

Engaging and high-quality articles for your website

Ghost Writing

Well-researched and well-written content for any topic

Copy Writing

Clear and compelling copy for your business

Brand Voice Enforcement

Thorough audit of existing brand voice documentation and content to ensure alignment with your organization’s mission

Brand Voice Design

After reviewing your audience, desired customer experience, and organization mission, we'll design and build your brand voice

Proofreading & Editing

Basic proofreading and editing services to polish your own writing.

Writing Samples

Knowledge Base

Help Center designed and maintained during my time at Pendulum Therapeutics

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Short-form Blog Post

Short blog post for a ghostwriting client

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Long-form Blog Post

Long informative blog post from my travel blog

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Testimonials